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If you have any BILLING QUESTIONS on your instrument rental account, please call Great Southern Instrument Rentals & Sales at 423-240-5342, or email them at, and they'll be happy to help. (Giant Steps does not handle any billing after the initial rental application process is complete.)

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Brief History

Giant Steps Music Corporation has been in business since 1977, and in its current location on Hixson Pike since 1983. The company was founded by Michael Bauer with the idea of creating the best possible service for local musicians, whether just beginning or the long-time player. Between selling the highest quality instruments and repairing them when they weren't working, the ultimate goal was to always keep the musician playing. What began as a hobby in a basement in the early 1970s grew to be one of the most recognized stores and repair shops in the East Tennessee and North Georgia area. By servicing all area schools, 80 and counting, as well as renting instruments, we are truly a full service band and orchestra store.

In the summer of 2015, the showroom underwent a major remodel. (As Mike says, "it looks less like a pawn shop and more like a music store now!")

In January 2017, Giant Steps expanded the showroom by an additional 900 square feet. We finished converting an old office and storage space next door into a dedicated string orchestra room with hardwood floors, as well as a room for guitars and percussion.

In March 2018, we unveiled our newly designed website at The next month we began using a new, integrated system. This meant that our cash register, website, inventory, and work order systems all work together in order to greatly increase our efficiency and better serve you. For instance, once one of our technicians completes a repair, the system can automatically send a notification text to the customer. And once the customer comes in, we can quickly pull it up on our cash register.


  • 3841 Hixson Pike
    Chattanooga, TN 37415



  • M-F 9:00AM to 5:30PM EST
  • Sat 10:00AM to 4:00PM EST
  • Sun CLOSED

Job Listing - Giant Steps Educatio.....

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Job Title : Giant Steps Educational Representative
Job Description :

Duties include, but not limited to:

  • Regularly offers goods and services to regional schools and universities within our service area
  • Performing minor repairs on instruments in the field
  • General service on rental instruments in store during summer months


  • Must be able to play a band or orchestra instrument
  • Familiar with Chattanooga area roadways and school locations
  • Good people skills and a positive attitude
  • An eagerness to learn new things about the music industry
  • Music Education degree preferred, but not required if applicant has prior music business experience

Company vehicle provided, fuel cost included.

Full-time position
Additional commission potential for school purchases (leases, purchases, etc.)

Salary : Base pay: $34,000 to $36,000 annually with additional commission potential for school purchases (lea
Contact Info : Email resume to with RESUME FOR EDUC. REP. in the subject line, and a quick message in the email body. NO phone calls, please.